Elevate Massage & Spa

We understand that life happens sometimes and schedule adjustments are necessary. That said, we require at least 24-hour notice for cancellations or rescheduling. If you do not show to your scheduled appointment time, or reschedule within 24 hours of your scheduled appointment time, cancellation fees will apply according to our policy below. -Canceling less than 24 hours prior to your appointment will result in a charge equal to 50% of the reserved service amount. -No-shows will be charged 100% of the reserved service amount. -Appointments made within the 24-hour period, that are canceled less than 4 hours prior to the reserved appointment time will be charged 50% of the reserved service amount. If you are late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the full session Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that opening. As a courtesy, you will receive a text reminder 1 day prior to your scheduled appointment. It is your responsibility to remember your appointment dates and times in order to avoid late arrival, missed appointments and cancellation fees.